SERVICE GUARANTEE

Beyond Events Bali is passionate about customer service excellence, which is why we back our performance with our Customer Service Guarantee.

 

Our Service Guarantee is about backing what we said we would do, giving you absolute confidence that you are dealing with the right company.

If we fail to deliver on our promises, we will give you a $500 cash refund when you book and pay for your Wedding Bali.

 

We guarantee the following:

 

Service response time - There are many time zones in the world and we understand how frustrating it can be having to wait to receive a response to your enquiry, that's why we guarantee to respond to your initial enquiry within 24 hours of receiving your email or call.

 

Locally based - We are a locally based company that is owned and operated by Australian expatriates. We pride ourselves on being easy to deal with, and we welcome you to pop into our office for coffee and a chat to discuss how Beyond Events can make your next event a success. Our office is situated at Jl. Dewi Sri II No.23, Legian, Bali Indonesia.

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No surprises - We guarantee you will be provided with quality service and attention to detail, as you would expect at home. We also assure you that the team that you deal with during the organisation and creation of your special event is the team you'll deal with on the day, giving you comfort that we will be there to support your Bali Villa Wedding.

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